Access & Parking
OPERA DE LAUSANNE – TICKET OFFICE
Avenue du Théâtre 12
CH-1001 Lausanne
opera@lausanne.ch
+41 21 315 40 20
Ticket office open Monday, Wednesday, and Friday, from 1pm to 5pm.
And one hour before each show
Online ticket office
ARTIST ENTRANCE & RECEPTION
Rue Beau-Séjour 23
CH-1003 Lausanne
reception.opera@lausanne.ch
+41 21 315 40 40
Reception open from Monday to Friday from 9am to 12.30pm and 13.30pm to 7pm
Public Transport – Georgette (bus 1, 2, 4, 8, 9)
Train – Lausanne, 700 m from the Lausanne Train Station
Parking – Parking Bellefontaine, 250 m away
Special “Opéra de Lausanne” rechargeable prepaid card can be ordered by e-mail,
offering 27% discount during performances and 10% discount at all times
MAP OF THE OPERA ›
Purchase
AT THE TICKET OFFICE
Avenue du Théâtre 12
CH-1001 Lausanne
opera@lausanne.ch
Ticket office open Monday, Wednesday, and Friday, from 1pm to 5pm.
And one hour before each show
BY PHONE
Reservations can be picked up within 48 hours or paid for by credit card
allowing for ticket pick-up at the box office prior to the performance.
+41 21 315 40 20
From Monday to Friday, 1pm-5pm
ONLINE
On our online ticket office : here.
The online purchase is done in real time, you have the possibility to visualize
the scene from the chosen location. The tickets must be printed at home or downloaded to your home or downloaded to your cell phone. They are scanned at the entrance of the venue and do not need to be exchanged at the ticket booths, except for reduced rate tickets (Club 24 heures, Oxygène, La Carte Lausanne Palace, Culture et Cultissime cards).
Exchanges, Reimbursement, Lost Tickets
Changes to the distribution may happen during the season.
However this doesn’t allow any exchange or reimbursement to your tickets.
In case of cancelation :
Tickets are fully reimbursed or exchanged in case a performance is cancelled.
Lost Ticket :
An amount of 2.- CHF for each duplicate is charged.
If you are in possession of tickets and cannot attend the performance, the ticket office is at your disposal to:
- Change your tickets for another performance date of the same production (subject to availability). The exchange can be made at the latest the day before the performance initially chosen: fee CHF 10.00 per ticket.
- Resell tickets if the show is sold out. In the event of resale, the amount will be put in credit on the account with the ticket office. If the tickets cannot be resold, they do not entitle a refund.
Age Limit
For each performance, the age limit for children is mentioned. An identity or document verifying your child’s age may be required and access to the performances may be refused in case of non-compliance, without a refund. Moreover, access to any performance is forbidden to children under 3 years old.
Reduced Mobility
In order to accommodate the largest possible number of people, the Opéra de Lausanne offers an access ramp in front of its main entrance (as an extension of the sidewalk on the Théâtre Restaurant side), with an elevating platform to reach the reserved seats on the floor, as well as the private toilets.
The Opéra’s staff is pleased to accompany you to your seat.
Parking spaces reserved for people with reduced mobility are located on Avenue du Théâtre and Rue Beau-Séjour. If the aforementioned are used, access to the Opéra is via the Artists’ Entrance (Beau-Séjour 23).
Please contact our reception to organize your arrival : +41 21 315 40 40
Gift Certificate
Why not offer something original – the gift of music to a loved one. Valid for 5 years.
Information and purchase at the ticket office.
Our Services
PROGRAMS & LIBRETTOS
Programs : CHF 5.–
Librettos are downloadable (in French) online under each show page around one month before the premier.
COAT CHECK
Coat check is offered and available at the main entrance.
SUBTITLES
Subtitles are shown for each show in English and French.
BOUTIQUE
Items in relation to the Opéra de Lausanne are for sale at the Ticket Office as well as online (coming soon).
BOOSTER SEATS
Booster seats are available at the entrance of the doors in the main auditorium.
BAR & RESTAURANT
Le bar « Laurent Perrier » located on the mezzanine floor, welcomes you one hour before the show and during intermissions.
«Le Théâtre Restaurant », adjacent to the Opéra, the restaurant is open before and after performances.